# Innate AI Consulting > AI consultancy that builds custom AI systems for mid-sized, operationally complex businesses. Strategy led by ex-McKinsey consultant Joseph Gale. Based in London, UK. ## About Innate AI is a UK-based AI transformation consultancy founded by Joseph Gale, a former McKinsey & Company consultant (London and New York, 4 years). We work with mid-sized businesses that are scaling and operationally complex — not startups, not enterprises. We build custom AI systems that deliver measurable business outcomes: revenue growth, cost reduction, and increased valuation. ## Services ### AI Readiness Audit A paid 2–4 week assessment where we interview leadership and key team members, assess existing tool stacks, and identify the highest-ROI AI opportunities with projected financial impact. Clients use this to secure board sign-off, unlock budget, and accelerate investor conversations. ### Custom AI Build Working AI systems built for your specific business and deployed into existing infrastructure. Production-quality builds with clean handover. Every build is scoped with defined milestones — no open-ended engagements. ### AI Optimisation & Support Ongoing retainer for team training, performance monitoring, and identification of next AI opportunities as your business evolves. ## Case Studies ### Call Profiler — BQ Watches (Luxury Retail) AI-powered client intelligence system that automatically transcribes and analyses sales calls. Saves 15+ hours per week by extracting customer preferences, purchase intent, and follow-up actions. Built for a luxury watch dealer. ### Trend Intelligence Platform — JM Brands (Beauty & Retail) AI system that monitors and analyses beauty industry trends across social media, search data, and competitor activity. Reduced research time by 80% for a £50M home fragrance and beauty supplier. ### Product Operating Backbone (PLM) — JM Brands (Beauty & Retail) Product lifecycle management system that centralises product data, specifications, and compliance across 4,500+ SKUs. Estimated £250K in annual reorder cost savings. ### Sales Performance Dashboard — BetterCall Coach (Sales Coaching) AI-driven coaching platform that analyses sales calls and provides actionable feedback. Achieved 15–20% conversion rate improvement. ## Founder Joseph Gale — Founder of Innate AI Ltd. Ex-McKinsey & Company (London and New York, 4 years). University of Oxford alumnus. Personally leads every engagement. ## Industries Served Beauty & Retail, Luxury Goods, Professional Services, Finance & Investment, Coaching & Sales, Automotive, Energy & Infrastructure, Education, E-Commerce, Hospitality, Events & Media, Data & Technology. ## Insights - What Is an AI Readiness Audit?: https://www.innateaiconsulting.com/insights/what-is-an-ai-readiness-audit.html ## Contact - Website: https://www.innateaiconsulting.com - Email: joseph@innateaiconsulting.com - LinkedIn: https://www.linkedin.com/in/joseph-gale-ai/ - Booking: https://cal.com/joseph-gale-5lxd9w/15mins - Location: London, United Kingdom